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We're committed to delivering the greatest value and customer service on the planet.

Terms & Conditions

Our Refund Policy

OVERVIEW

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a credit or exchange.

To be eligible for a return, exchange or credit, your item must be considered defective or damaged and must be reported within 14 days of receiving your order. 

Teavision is a wholesaler and does not provide warranty on the product if the product has been repackaged, re-blended or incorrectly stored (see our storage conditions statement below).

We offer a huge range of tradition and premium teas and botanical herbs along with custom tea blends. Reach out to our sales team if you're interested in developing your own blend.

Need help?
Speak with our Ingredients Experts Today.