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Our Refund Policy
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a credit or exchange.
To be eligible for a return, exchange or credit, your item must be considered defective or damaged and must be reported within 14 days of receiving your order.
Teavision is a wholesaler and does not provide warranty on the product if the product has been repackaged, re-blended or incorrectly stored (see our storage conditions statement below).
We offer a huge range of tradition and premium teas and botanical herbs along with custom tea blends. Reach out to our sales team if you're interested in developing your own blend.
We are pleased to offer wholesale pricing direct on our website or if your volumes are larger than 100kg you can apply for a bulk wholesale account and receive further discounts. Please contact our sales team for further information or apply for a bulk wholesale account.
You can place retail orders directly through our website by adding products to your cart and proceeding to checkout. We accept all major credit cards and PayPal.
Yes, we offer custom tea blending services for both retail and wholesale customers. Contact our team to discuss your specific requirements and we'll create a unique blend just for you.
Yes, we offer custom tea blending services for both retail and wholesale customers. Contact our team to discuss your specific requirements and we'll create a unique blend just for you.
Yes, we offer custom tea blending services for both retail and wholesale customers. Contact our team to discuss your specific requirements and we'll create a unique blend just for you.
Yes, we offer custom tea blending services for both retail and wholesale customers. Contact our team to discuss your specific requirements and we'll create a unique blend just for you.