Teavision uses third-party freight and logistics companies to deliver its products to customers. The delivery timeframes provided by Teavision are subject to change due to the nature of these service providers, and deliveries may arrive later than expected. We apologise for any inconvenience caused and will endeavour to get your product to you as quickly as possible and in good condition.
If you receive a damaged product or feel the shipment is lost or delayed beyond a reasonable timeframe (generally seven days or longer), please get in touch with our team so that we can assist you.
Please note that we do not deliver to PO Box addresses. Our couriers do not provide that service because we do not use Australia Post.
